{"xsrfToken":"2a64904db4ac73d05a5bae68c69e2590aa7aeae9_lout","branding":{"id":"10","key":"ts","name":"Tormach Technical Support and Services","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#131b24","headerLinkHoverBGColor":"#131b24","headerBadgeColor":"#131b24"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Tormach/SprutCAM America Support Center","sharedPortalName":"Tormach Inc.","userInitialAnnouncementHeader":"Tormach Knowledge Base is Here!","userInitialAnnouncementMessageWiki":"<p>Use the search bar to start searching through articles for both Tormach and SprutCAM.</p>","translations":{"en-US":{"helpCenterTitle":"Tormach/SprutCAM America Support Center","sharedPortalName":"Tormach Inc.","announcementHeader":"Tormach Knowledge Base is Here!","announcementMessage":"Use the search bar to start searching through articles for both Tormach and SprutCAM. ","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e0e527cd-94ca-47e5-ae62-28e938d07592/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYzI4MjIzMC1kZTk5LTRmMTMtOWUzYS1kZTdiZDBlNzQ0ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUwZTUyN2NkLTk0Y2EtNDdlNS1hZTYyLTI4ZTkzOGQwNzU5MiI6WyJyZWFkIl19LCJleHAiOjE2OTYyMjE4NzEsIm5iZiI6MTY5NjIyMTI3MX0.CpGz_z7wgp0twRfMyd35TuC8Ji4JSlNkwOsc8AH88YE&client=3c282230-de99-4f13-9e3a-de7bd0e744f5&height=300&mode=fit","bannerMediaApiFileId":"e0e527cd-94ca-47e5-ae62-28e938d07592","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"10","key":"ts","projectId":10333,"serviceDeskId":10,"name":"Tormach Technical Support and Services","description":"<p>Create a Support Ticket, On-Site Training and Installation Request, or PathPilot Bug/Feature Request.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"114","name":"1100M","descriptionHtml":"","callToAction":"1100M","introHtml":"","icon":10890,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10890","groups":[21],"key":""},{"id":"113","name":"1100MX","descriptionHtml":"","callToAction":"1100MX","introHtml":"","icon":10888,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10888","groups":[21],"key":""},{"id":"125","name":"1300PL","descriptionHtml":"","callToAction":"1300PL","introHtml":"","icon":10903,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10903","groups":[21],"key":""},{"id":"122","name":"15L","descriptionHtml":"","callToAction":"15L","introHtml":"","icon":10900,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[21],"key":""},{"id":"119","name":"24R","descriptionHtml":"","callToAction":"24R","introHtml":"","icon":10897,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10897","groups":[21],"key":""},{"id":"117","name":"770M","descriptionHtml":"","callToAction":"770M","introHtml":"","icon":10893,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10893","groups":[21],"key":""},{"id":"116","name":"770MX","descriptionHtml":"","callToAction":"770MX","introHtml":"","icon":10892,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10892","groups":[21],"key":""},{"id":"121","name":"8L","descriptionHtml":"","callToAction":"8L","introHtml":"","icon":10899,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10899","groups":[21],"key":""},{"id":"123","name":"AF50","descriptionHtml":"","callToAction":"AF50","introHtml":"","icon":10901,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10901","groups":[21],"key":""},{"id":"140","name":"General Inquiry","descriptionHtml":"","callToAction":"General Inquiry","introHtml":"","icon":10772,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10772","groups":[25],"key":""},{"id":"171","name":"On-Site Installation and Training","descriptionHtml":"","callToAction":"On-Site Installation and Training","introHtml":"","icon":10761,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10761","groups":[34],"key":""},{"id":"170","name":"PathPilot Bug & Feature Request Form","descriptionHtml":"","callToAction":"PathPilot Bug & Feature Request Form","introHtml":"<p>This is for submitting bugs and any feature requests you may have with Pathpilot. Any other requests should go through the main machine support.</p>","icon":10868,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10868","groups":[33],"key":""},{"id":"115","name":"PCNC1100","descriptionHtml":"","callToAction":"PCNC1100","introHtml":"","icon":10891,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10891","groups":[21],"key":""},{"id":"118","name":"PCNC440","descriptionHtml":"","callToAction":"PCNC440","introHtml":"","icon":10896,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10896","groups":[21],"key":""},{"id":"111","name":"PCNC770","descriptionHtml":"","callToAction":"PCNC770","introHtml":"","icon":10894,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10894","groups":[21],"key":""},{"id":"124","name":"PSG612","descriptionHtml":"","callToAction":"PSG612","introHtml":"","icon":10902,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10902","groups":[21],"key":""},{"id":"141","name":"Shipping Issues","descriptionHtml":"","callToAction":"Shipping Issues","introHtml":"","icon":10868,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10868","groups":[25],"key":""},{"id":"120","name":"xsTECH","descriptionHtml":"","callToAction":"xsTECH","introHtml":"","icon":10898,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10898","groups":[21],"key":""},{"id":"163","name":"ZA6","descriptionHtml":"","callToAction":"ZA6","introHtml":"","icon":10919,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10919","groups":[21],"key":""}],"reqGroups":[{"id":21,"name":"Machine / Accessory Support"},{"id":33,"name":"PathPilot Bugs & Feature Request"},{"id":34,"name":"On-Site Installation and Training"},{"id":25,"name":"Shipping / General Inquiries"}],"orderMapping":{"23":[140],"34":[171],"33":[170],"25":[141,140],"21":[163,113,114,115,116,117,111,118,122,121,119,120,125,123,124]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e482bce2-c424-3d26-90a5-337a8101c334","appLinkName":"System Confluence","appLinkUrl":"https://tormach.atlassian.net/wiki","spaceKey":"KBP","spaceName":"Plasma","spaceUrl":"https://tormach.atlassian.net/wiki/spaces/KBP","isServer":false},"labels":[],"projectKey":"TS","serviceDeskId":10,"kbLinkDomainURLs":["https://tormach.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Tormach Inc.","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tormach.atlassian.net/wiki","kbLinkDomainURLs":["https://tormach.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tormach","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2a64904db4ac73d05a5bae68c69e2590aa7aeae9_lout","baseUrl":"https://tormach.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tormach.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"536870912","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3c282230-de99-4f13-9e3a-de7bd0e744f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}