Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"ad9faac8deb128d079c3b671f6e9c6b85a4e874f_lout","branding":{"id":"3","key":"tst","name":"ENCYCAM / SprutCAM X Software Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0c6aab","headerLinkHoverBGColor":"#0c6aab","headerBadgeColor":"#0c6aab"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Tormach/SprutCAM America Support Center","sharedPortalName":"Tormach Inc.","userInitialAnnouncementHeader":"Support Hours","userInitialAnnouncementMessageWiki":"<p>Tormach and SprutCAM America support hours are Monday-Friday 8-5 CST</p>","translations":{"en-US":{"helpCenterTitle":"Tormach/SprutCAM America Support Center","sharedPortalName":"Tormach Inc.","announcementHeader":"Support Hours","announcementMessage":"Tormach and SprutCAM America support hours are Monday-Friday 8-5 CST ","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e0e527cd-94ca-47e5-ae62-28e938d07592/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYzI4MjIzMC1kZTk5LTRmMTMtOWUzYS1kZTdiZDBlNzQ0ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUwZTUyN2NkLTk0Y2EtNDdlNS1hZTYyLTI4ZTkzOGQwNzU5MiI6WyJyZWFkIl19LCJleHAiOjE3NzY1MjAzNjUsIm5iZiI6MTc3NjUxOTc2NX0.r2oF9AtNYKSYAhPV8RGGvFBpbEuUBG7cmgFyJP2XuaY&client=3c282230-de99-4f13-9e3a-de7bd0e744f5&height=300&mode=fit","bannerMediaApiFileId":"e0e527cd-94ca-47e5-ae62-28e938d07592","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"tst","projectId":10318,"serviceDeskId":3,"name":"ENCYCAM / SprutCAM X Software Support","description":"<p>Please go here for any ENCYCAM or SprutCAM X support needs, both through SprutCAM America and Tormach</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"43","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Click here for any support needed or general inquiries!</p>","icon":10740,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[4],"key":""},{"id":"46","name":"Educational Seats Request","descriptionHtml":"","callToAction":"Educational Seats Request","introHtml":"<p>Click here to request SprutCAM X Educational licenses</p>","icon":10756,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10756","groups":[],"key":""},{"id":"23","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10845,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[],"key":""},{"id":"58","name":"License Requests","descriptionHtml":"","callToAction":"License Requests","introHtml":"<p>Need assistance with installing your software? Click here!</p>","icon":10741,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10741","groups":[],"key":""},{"id":"47","name":"Pricing and Presales","descriptionHtml":"","callToAction":"Pricing and Presales","introHtml":"<p>Click here for any pricing or presale questions</p>","icon":10758,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[],"key":""},{"id":"42","name":"Trial/Demo","descriptionHtml":"","callToAction":"Trial/Demo","introHtml":"<p>Please fill this out to request a trial or demo. This will be automatically emailed back to you.</p>","icon":10742,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10742","groups":[],"key":""},{"id":"145","name":"Tutorial/Content Request","descriptionHtml":"","callToAction":"Tutorial/Content Request","introHtml":"<p>Have a video or article idea? Please submit them here!</p>","icon":10772,"iconUrl":"https://tormach.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10772","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[43]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e482bce2-c424-3d26-90a5-337a8101c334","appLinkName":"","appLinkUrl":"","spaceKey":"SA","spaceName":"SprutCAM America","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SSC","serviceDeskId":3,"kbLinkDomainURLs":["https://tormach.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSC","userLanguageHeader":"","userLanguageMessageWiki":"<p>For purchasing please visit ENCY's website and request a quote!<br> <a href=\"https://encycam.com/get-a-quote/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://encycam.com/get-a-quote/</a></p>","defaultLanguageHeader":"","defaultLanguageMessage":"For purchasing please visit ENCY's website and request a quote!\nhttps://encycam.com/get-a-quote/","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYzI4MjIzMC1kZTk5LTRmMTMtOWUzYS1kZTdiZDBlNzQ0ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTExODgyNDM0ODciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2NTIwOTY1LCJuYmYiOjE3NzY1MTk3NjUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.sUtfzYM9nHZOOmEeSq2W-Tnhg2AaNLEd6SXuehicYHg","targetCollection":"upload-user-collection-1188243487","endpointUrl":"https://api.media.atlassian.com","clientId":"3c282230-de99-4f13-9e3a-de7bd0e744f5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Tormach Inc.","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tormach.atlassian.net/wiki","kbLinkDomainURLs":["https://tormach.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}